Shipping and delivery
MediaMax B2B SLU delivers by standard and express courier to any point in Spain and the European Union. In the event that the customer wants to send a package outside the European Economic Area, the customer will be responsible for the customs duties and formalities required.
As a customer, you can receive your order at your selected shipping address, but it will never be sent to a post office box or pick-up point. Alternatively, you can also pick up your order at our collection point in Alicante.
Delivery deadlines:
The delivery time of your order will depend on the service you contract and the availability of the service.
Orders placed on the same day are delivered the next working day before 14:00h if you purchase the "24-hour delivery" service or within 24-48 working hours if you purchase the "24-48-hour delivery" service.
We process on the same day all orders placed and paid for from Monday to Friday until 14:00h, one hour less in the Canary Islands, all year round. Orders placed during the weekend will be processed the next working day.
The following table gives an overview of the estimated delivery times for orders processed within the day. If your order is placed after the times indicated, your order will be processed on the next working day, from which date the estimated delivery times should be counted.
Shipping costs:
Standard shipping costs are 4,95 €, but may increase depending on the number of items, the volume of the package and its weight. In any case, you will be notified of the final price in the shopping cart. Shipping costs will be free of charge for orders with a total value of 500 € or more.
|
Destination |
Delivery time |
Standard shipping costs € |
Special discounts |
|---|---|---|---|
|
Spain (Peninsula) |
Express 1 working day Standard 1 - 2 working days |
From: 5,78 € + VAT desde: 4,70 € + IVA |
Free of charge from 500 € purchase |
|
Portugal (Peninsula) |
1 working day |
From: 16,52 € + VAT |
Free of charge from 500 € purchase |
Delivery time:
The delivery time of your order will depend on the availability of your order.
Orders placed on the same day will be delivered 48h-72h.
We process on the same day all orders placed and paid for from Monday to Friday until 14:00h, one hour less in the Canary Islands, all year round. Orders placed during the weekend will be processed the following working day.
In the summary table you can see estimated delivery times for orders processed within the day. If your order is placed after the times indicated, your order will be processed the next working day, from which date you should count the estimated delivery times.
Shipping costs:
The standard shipping costs are €12.49. This amount may be increased depending on the number of items, the volume of the package and the weight of the package. You will be notified of the final price in the shopping cart. Shipping costs are free of charge for orders with a total value of €1,000 or more.
|
Destination |
Delivery time |
Standard shipping costs € |
|---|---|---|
|
Balearic Islands |
2 to 3 working days |
From: 37,19 € + VAT |
Delivery time:
The delivery time of your order will depend on the availability of your order.
Orders placed on the same day will be delivered within 48h-72 working hours for express shipments and between 7 and 15 working days for sea shipments. In the case of items that are not in stock, 2 additional working days must be added to the stated delivery time. In any case, we will notify you if this deadline is not met.
We process on the same day all orders placed and paid for from Monday to Friday until 14:00h, one hour less in the Canary Islands, all year round. Orders placed during the weekend will be processed the next working day.
In the summary table you can see estimated delivery times for orders processed within the day. If your order is placed after the times indicated, your order will be processed the next working day, from which date you should count the estimated delivery times.
Shipping costs:
Standard shipping costs are €45. These amounts may be increased depending on the number of items, the volume of the package and the weight of the package. You will be notified of the final price in the shopping cart.
Important: Shipments to the Canary Islands have customs costs to which the Canary Islands IGIC tax must be added. Please bear in mind when making your purchase that the agency will ask you to pay these costs upon delivery of your order.
|
Destination |
Delivery time |
Standard shipping costs € |
|---|---|---|
|
Canary Islands air |
2 to 3 working days |
desde: 18,10 + IVA € |
Delivery time:
The delivery time of your order will depend on the availability of your order.
Orders placed on the same day will be delivered within 3-4 working days. In the case of items that are not in stock, an additional 2 working days must be added to the indicated delivery time. In any case, we will notify you if this deadline is not met.
We process on the same day all orders placed and paid for from Monday to Friday until 14:00h, one hour less in the Canary Islands, all year round. Orders placed during the weekend will be processed the next working day.
In the summary table you can see estimated delivery times for orders processed within the day. If your order is placed after the times indicated, your order will be processed the next working day, from which date you should count the estimated delivery times.
Shipping costs:
Los gastos de envío se pueden incrementar en función del número de artículos, el volumen del paquete y el peso del mismo. Se le notificará el precio definitivo en el carrito de compra.
Important: Shipments to Ceuta, Melilla have customs costs to which you must add the tax of your area (IPSI). Please note that the agency, upon delivery of your order, will ask you to pay these costs.
|
Destination |
Delivery time |
Standard shipping costs € |
|---|---|---|
|
Ceuta and Melilla |
1 a 2 días laborables |
desde: 26,00 € + IVA |
Plazo de entrega:
The delivery time of your order will depend on the service you contract and the availability of the service.
We process on the same day all orders placed and paid for from Monday to Friday until 14:00h, one hour less in the Canary Islands, all year round. Orders placed during the weekend will be processed the next working day.
En la siguiente tabla puede ver un resumen de los plazos de entrega estimados para pedidos tramitados en el día. Si su pedido es posterior a las horas indicadas su pedido se tramitará el siguiente día laborable, fecha desde la que debe contar los plazos de entrega estimados.
Costes del envío:
Los costes de envío se encuentran especificados por localización en la tabla inferior. Este importe se puede incrementar en función del número de artículos, el volumen del paquete y el peso del mismo. Se le notificará el precio definitivo en el carrito de compra.
Important: Deliveries outside the European Union are subject to customs duties and taxes in your area. Please note that the agency, upon delivery of your order, will ask you to pay these costs.
Estándar Internacional:- Grupo 1: Italia, Livigno, San Marino y Ciudad del Vaticano.
- Grupo 2: Austria, Bélgica, Luxemburgo, Países Bajos, Dinamarca y República Checa.
- Grupo 4: Croacia, Eslovaquia, Eslovenia y Hungría.
- Grupo 5: Malta y Chipre.
- Grupo A: Irlanda, Bulgaria, Estonia, Finlandia, Letonia, Lituania, Rumanía, Suecia y Grecia.
Destination | Delivery time Standard Delivery | Shipping costs |
|
|---|---|---|---|
| Grupo 1 | Estándar: 2 a 5 días laborables | desde: 8,10 € + IVA | |
| Grupo 2 | Estándar: 2 a 5 días laborables | desde: 8,30 € + IVA | |
| Grupo 4 | Estándar: 2 a 5 días laborables | desde: 10,70 € + IVA | |
| Grupo 5 | Estándar: 2 a 5 días laborables | desde: 19,20 € + IVA | |
| Alemania Polonia | Estándar: 2 a 5 días laborables Estándar: 2 a 5 días laborables | desde: 7,60 € + IVA desde: 9,50 € + IVA | |
| Francia | Estándar: 2 a 5 días laborables | desde: 7,10 € + IVA | |
| Grupo A | Estándar: 2 a 5 días laborables | desde: 12,70 € + IVA |
Express Internacional:
- Grupo 1: Alemania, Francia e Italia.
- Grupo 2: Bélgica.
- Grupo 3: Chipre y Malta.
- Grupo 4: Holanda y Luxemburgo.
- Grupo 5: República Checa y Polonia.
- Grupo 6: Croacia, Dinamarca y Grecia.
- Grupo 7: Austria, Finlandia, Irlanda, Azores y Madeira.
- Grupo 8: Bulgaria, Eslovaquia, Eslovenia, Estonia, Hungría, Letonia, Lituania y Rumanía.
Destination | Plazo de entrega Envío Express | Shipping costs |
|
|---|---|---|---|
| Grupo 1 | Express: 1 a 2 días laborables | desde: 15,00 € + IVA | |
| Grupo 2 | Express: 1 a 2 días laborables | desde: 16,00 € + IVA | |
| Grupo 3 | Express: 1 a 2 días laborables | desde: 32,00 € + IVA | |
| Grupo 4 | Express: 1 a 2 días laborables | desde: 17,00 € + IVA | |
| Grupo 5 | Express: 1 a 2 días laborables | From: 36,58 € + VAT | |
| Grupo 6 | Express: 1 a 2 días laborables | desde: 16,00 € + IVA | |
| Grupo 7 | Express: 1 a 2 días laborables | desde: 20,00 € + IVA | |
| Grupo 8 | Express: 1 a 2 días laborables | desde: 24,00 € + IVA |